The service was excellent! The only thing is when I went to pay, I asked Jose is I could get a discount since I was paying in cash and he said it was up to Edgar and that Edgar was at lunch. I thought he could have at least called Edgar to ask him. Also when I dropped my car off, Jose said that he would call me when my car was done. I asked him if he had my cell number and he only had my landline,so I gave him my cell number. However, he never called my cell. I called to see if my car was done and he said he called me but actually called my landline not my Cell a half hour before.
Naomi, Thank you for the 5 stars. We’re glad you found the service excellent for your 2013 Toyota Highlander. We’re sorry for the phone number confusion. Though this rarely happens, we’ve reminded the team to take extra care to avoid future communication glitches.
- Aurora AutoPros