Excellent. I had built a long backlog of maintenance on a very old truck due to financial constraints. I asked that they help me prioritize the most critical, highest cost:benefit services to perform and they came through, providing a detailed breakdown of all the points that merit attention, and then recommending the ones that needed the most immediate attention. There was no pressure, no upselling. Just “here is what needs to be done, these are the ones that are the most important” and then letting me decided. After mentioning some stuttering in my brakes to multiple mechanics over the last 2 years and being told they were fine, they :actually looked: and fixed them. 10/10 would recommend.
Thank you for the glowing review, Ryan! We're thrilled to hear that you had such a positive experience with us. Our team always strives to provide top-notch service and prioritize customer satisfaction. It's great to know that you appreciated our transparent and no-pressure approach. We're glad we could address your concerns and exceed your expectations. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again! -The Team at Aurora AutoPros
- Aurora AutoPros