I have now received excellent customer service from Aurora Auto Pros twice! ( I am late leaving a review when I should have completed it after the first experience was phenomenal. Forgive me guys! Life was doing its thing) From the very first phone call, when speaking with Andrew ; when I was initially looking for a shop to have my car towed to , I could absolutely tell this was the place for me. He was patient and really listened, he was genuine, showed compassion, respect and professionalism all at the same time. My in person experience at the shop with Marseilles and Jose followed in exactly the same way! It is obvious that customer service is important here! They were so caring, knowledgeable , respectful and considerate. I left feeling blessed to have taken my car to them. In a world where customer service is almost extinct..you won't be disappointed! I would highly recommend Aurora Auto Pros!
Hi Patricia! Thank you for your kind words about our team here at Aurora Auto Pros. It's fantastic to hear that you experienced exceptional customer service from start to finish. We strive to provide a personalized and caring experience for every customer, and we're glad that Andrew, Marseilles, and Jose exceeded your expectations. Your recommendation means the world to us. We can't wait to continue providing top-notch service for all your automotive needs. -The Team at Aurora Auto Pros
- Aurora AutoPros